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Disappointing

4.7/10

Score from 13 reviews

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Check-in: 15:00
Check-out: 11:00

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Plaza Hotel and Suites

Featuring free Wi-Fi, this Pine Bluff hotel is just 4 miles from University of Arkansas.Classically styled with bright white linens, the guest rooms at Plaza Hotel and Suites have a TV with cable channels for entertainment.  Refreshment facilities include a refrigerator as well as a tea and coffee set-up.

Guests of Plaza Hotel can exercise in the fitness centre.  A business centre with computers and internet access is also accessible on site.Delta Rivers Nature Center and Arkansas Historical Museum are each within 2 miles of Royal Arkansas.

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Policies

Hotel Pets Policy
Pets are allowed on request. Charges may be applicable.

Photo Policy
The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Hotel Internet Policy
WiFi is available in all areas and is free of charge.

Children Policy
All children are welcome. Up to two children under 18 years stay free of charge when using existing beds.All further older children or adults are charged USD 5 per person per night when using existing beds.There is no capacity for extra beds in the room.

Hotel Summary Excluded Policy
14.3 % Tax

Hotel Extra Charges Policy
USD 18.50 tax per room is excluded from the rate.

Hotel Parking Policy
Free public parking is possible on site (reservation is not needed).

Pre Pay Policy
Your credit card will be used to guarantee the reservation. The hotel will charge you directly for room and tax. No deposit will be charged. The hotel reserves the right to authorize your credit card prior to check-in.If you dont check-in to the hotel on the first day of your reservation and you do not alert the hotel in advance, the hotel reserves the right to cancel your reservation and may charge you a penalty.

Groups Policy
No special conditions apply for groups.

Hotel Preauthorize Policy
The hotel reserves the right to pre-authorise credit cards prior to arrival.

Check-in: 15:00
Check-out: 11:00

Top Amenities

  • Lift
  • Free WiFi
  • Fitness centre
  • WiFi available in all areas
  • Non-smoking Rooms
  • Family Rooms
  • Facilities for Disabled Guests
  • On-site parking
  • Mini-market on site
  • Indoor pool (all year)
  • WiFi
  • Heating
  • Internet services
  • 24-Hour Front Desk
  • Bar
  • Air Conditioning
  • Parking
  • Meeting/Banquet Facilities
  • Pets Allowed
  • Swimming Pool
  • No Smoking Rooms/Facilities
  • Accessible
  • Fitness Center or Spa
  • Free Parking
  • Free Internet In Public Areas
  • Free Internet Access

Room Amenities

  • Clothes rack
  • Coffee machine
  • Wardrobe/Closet
  • Alarm clock
  • Sofa
  • Bath or Shower
  • Cable Channels
  • Heating
  • Bathroom
  • Toilet
  • Desk
  • Refrigerator
  • Balcony
  • Iron
  • Air Conditioning
  • TV

Guest Score and Reviews


2.5

By: Anonymous
Poor
2017-09-12

Traveller Type: solo traveller
  : appeared to be a closed down hotel

4.2

By: Robin
Disappointing
2017-08-14

Traveller Type: solo traveller
  : Quietness
  : Stayed 5 days. My room was never cleaned, trash was never emptied. Bed was never made. Had to travel over 3 miles just to get a cup of coffee.

3.8

By: Robert
Poor
2017-08-04

Traveller Type: review category group of friends
  : It's was nothing to see.

7.1

By: Shellietta
Good
2017-08-02

Traveller Type: solo traveller

2.9

By: Anonymous
Poor
2017-09-06

Traveller Type: family with young children
  : Absolutely nothing
  : The darkness and hot temperature in the lobby and the room was even hotter. Very outdated... had to wait a loooong time for air to cool room off... ceiling fan didn't work, remote control barely worked, staticky stations, dirty look and feel

3.3

By: Ashley
Poor
2017-11-09

Traveller Type: review category group of friends

2.5

By: Anonymous
Poor
2017-09-27

Traveller Type: mature couple

6.3

By: Kenyonta
Pleasant
2017-09-19

Traveller Type: family with young children
  : Once the hotel is fully functional, it will be a nice place to visit.
  : The rooms could have been a little better. Walking in lobby is like wow, then get to your room and there is cheap motel furniture and bedding. We went to the store and bought sheets and towels.

9.9

By: Patricia
Exceptional
2017-08-21

Traveller Type: family with young children
  : The cost value.
  : I have no complaints.

2.5

By: Bennie
Poor
2017-08-17

Traveller Type: family with young children
  : You would think this is a really nice place when you first walk in but please!! please!! do not go there I did not like anything in that hotel the worst rooms ever. Booking.com you need to stop booking this hotel
  : I got locked out of the hotel. had to wait for someone to open the front door then as I go to my room the key didn't work so I called the attendance he told me to come down to the front desk but he didn't ever come down he was up on the second floor, and he threw the key to me on the floor and refused to come down and get it. He had a really bad attitude and when I checked out the next day he wouldn't come down and give me my check out receipt I request. I will never go there and would never recommend this place to anybody!!!!!!